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    Shipping & Returns

    Order Processing and Shipment

    All in-stock items ship within 24 to 48 hours from date of purchase. Orders placed on Friday will be processed and dispatch the following Monday.

    Standard Delivery: Standard delivery times are as follows: 9 am to 6 pm

    Edinburg addresses 3-4 business days from the date of shipment.

    Other International Deliveries: The delivery time for international shipments is typically 4-5 days, but can take up to 7-10 days depending on location. We have a network of international warehouses to help expedite your delivery and utilize local postal systems and couriers for door-to-door service.

    Shipping cost will be calculated on order subtotal after any discount applied.

    Any Larger Product may be charged additionally for shipping.

    Delivery Charges for Order > £35 Free*  Delivery Up to 30 Kg   Inc Packaging weight ( Please Allow us Up to 3 Kg for All Packaging weight to make your delivery secure. so the total order weight should be less than 27 Kg for free delivery. any additional weight will be charged as £0.30 per KG)

    Delivery Charges for Order < £35

     * Order weight Over 30Kg will be charged £0.30 per Kg Additionally 

      Zone A Zone B Zone C Zone D Zone E
    0-2.00 kg(s) 5.00 British Pound 5.00 British Pound 8.00 British Pound 8.00 British Pound 11.00 British Pound
    2.00-5.00 kg(s) 5.50 British Pound 5.50 British Pound 13.00 British Pound 16.00 British Pound 16.00 British Pound
    5.00-10.00 kg(s) 6.00 British Pound 6.00 British Pound 15.51 British Pound 18.11 British Pound 18.11 British Pound
    10.00-20.00 kg(s) 6.80 British Pound 6.80 British Pound 15.51 British Pound 15.51 British Pound 18.11 British Pound
    20.00-30.00 kg(s) 9.20 British Pound 9.20 British Pound 20.61 British Pound 24.51 British Pound 24.51 British Pound

    Zones

    Zone A

    All postcode areas in England & Wales

    Zone B

    DD, DG, EH, FK, G. KA (except KA27 & KA28), KY, ML, TD, AB 1 to AB 16. AB 21 to AB 25, AB 30, AB39, PA 1 to PA 19, PH 1 to PH 3

    Zone C

    AB 31 to AB 38, AB 40 to AB 56, IV 1 to 28, IV 30 to 32, IV 36 & 40, IV 52 to 54, IV63, KW 1 to 14, PA 21 to PA 38, PH 4 to PH 41, PH 49, PH 50. Northern Ireland (BT)

    Zone D

    HS, IV 41 to 49, IV 51, 55 & 56. KA 27 & 28, KW 15 to17. PA 20, PA 41 to 49, PA 60 to 78, PH 42 to 44. ZE. Isle of Man (IM). Channel Islands

    Zone E

    Republic of Ireland *

     

    EUROPE RATES 

      Austria France Germany Poland
    0-2.00 kg(s) 9.99 British Pound 9.99 British Pound 9.99 British Pound 14.99 British Pound
    2.00-5.00 kg(s) 19.99 British Pound 9.99 British Pound 9.99 British Pound 20.99 British Pound
    5.00-10.00 kg(s) 19.99 British Pound 15.99 British Pound 15.99 British Pound 21.99 British Pound
    10.00-20.00 kg(s) 24.99 British Pound 21.99 British Pound 21.99 British Pound 27.99 British Pound
    20.00-30.00 kg(s) 34.99 British Pound 35.99 British Pound 35.99 British Pound 35.99 British Pound

     

    FROZEN/PERISHABLES (VEGETABLES, FRUITS etc) PRODUCT(S) SHIPPING POLICY

    For shipping Perishables (Vegetables, Fruits etc) and Frozen items, justhaat uses a special insulated box may contain Dry-Ice/ICE packs designed for frozen items be delivered to you in business working days to preserve cold temperature. Our shipment days for orders containing Perishables or Frozen items products are Monday to Thursday.  We do not ship Perishables or frozen products on a Friday and weekend.

     

    Returns
    Product returned for any reason within 14 days of original purchase. To request a refund, contact Just Haat Customer Service at (44) 203 288 2456, or info@justhaat.com to obtain a Return Reference Number. The number must be clearly visible on the exterior of any returned package. The customer will pay the return courier.  Reimbursement will be issued within a period of 30 days of receipt and will be issued in the same manner as the original payment method. 

     

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